FAQs
Shipping
Where do you ship to?
Prints and Frames can be shipped Australia-wide
Prints only can be shipped internationally
Do you offer local pickup?
Local pickup is available in Gold Coast, Australia from 2/53 Cronulla Ave, Mermaid Beach 4218 QLD. Select 'Local Pick Up' when checking out
Returns
Do you accept returns?
We only accept returns on items that have been damaged during shipping
Printing and Framing
Can I order a custom-size?
Yes absolutely, although for custom-sized frames there may be a surcharge - get in touch via the contact page
What is your turn around time for orders?
Everything is printed and custom framed on demand. Turn around time is 3-5 days for fine art prints and 5 - 7 days for drop shipping. Print and frame is about a 3 week turn around time.
Why aren't all sizes available for all prints?
Please note that not all larger print sizes of a photograph may be available for order. This is to ensure that the final print maintains the sharpness and quality intended by the photographer. We apologize for any inconvenience this may cause.
*Please also note based on border and frame selections, final crop is subject to differ slightly from the example images
*Please also note based on border and frame selections, final crop is subject to differ slightly from the example images